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Owned and operated by Dreamy Backyard, our team is ready to help with orders, product questions, or backyard planning.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. You will receive a tracking number by email once your order ships so you can follow its progress.
How can I track my order?
Once your order ships, we send a confirmation email with your tracking number and carrier details. You can also check your order status anytime by logging into your account on our website.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not work out, please review our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different option?
We are happy to help with exchanges within our return window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right patio furniture set for my space?
Start by measuring your patio or deck area to determine the footprint you have available. Consider how you plan to use the space, whether for dining, lounging, or entertaining, and choose materials designed to handle your local weather conditions.
Are robot lawn mowers and robot pool vacuums difficult to set up?
Most of our robotic mowers and pool vacuums are designed for straightforward setup by the homeowner using the included instructions. Each product listing includes details on what is in the box and the steps involved so you know what to expect before purchasing.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
